Get Your Hands on Your Favorite Products Today with Our Convenient shipping. Orders placed Monday - Friday before 12PM EST will begin processing that day and will ship within 2-3 business days, unless expedited shipping is selected.

Orders placed Monday - Friday after 12PM EST will begin processing the next business day and will ship within 2-3 business days, unless expedited shipping is selected.

Orders placed on Friday after 12PM EST or over the weekend will begin processing on the following Monday. Alene & Pearl does not process or ship orders on Saturday, Sunday or on observed holidays. 

Accessorize to your heart's content knowing returns are always welcomed!

To ensure our customers are happy with their purchases we offer change of mind returns within 28 days from the date of purchase, or receipt of delivery. 

Proof of purchase is required.

If you have any questions, please contact our customer service team on aleneandpearl@gmail.

For hygiene reasons and your protection, we do not offer exchanges or refunds on earrings, or hair accessories.

If you ordered your merchandise from us online and would like to make a return by mail, include the merchandise in its original, unused condition, with tags and packaging, along with the return form provided in your order shipment. Please send your return via carrier of your choice to the address below. Alene & Pearl does not offer prepaid labels for return shipping. If we ship an incorrect, defective, or damaged item we will issue a refund for the return shipping charge via a Alene & Pearl gift card.We recommend using an insured and traceable delivery method. Please email us at Aleneandpearl@gmail.com for shipping address.

Get in touch with us at aleneandpearl@gmail.com for any questions or concerns about our accessories.